Question 1

Where can I check for pricing?

Accepted Answer

All prices are listed at www.niobebeauty.com:
- Visit the “Our Services” page for individual treatments.
- Visit the “Spa Packages” page for bundled options.

Question 2

How do I pay in advance if 100% deposit is required?

Accepted Answer

Click the gold “Payment Options” button found under each service description online.

Please provide the following information to enable us link it to the payment:
BRANCH BOOKED:
DATE:
TIME:
SERVICE:
AMOUNT PD:
TIME SENT(GMT):
SENDER:
RECIPIENT:
METHOD OF PAYMENT & ANY REF:

If booking for yourself, please make sure sender and recipient is the same name.

Question 3

What if I can’t use the available payment options?

Accepted Answer

Contact 0561110000 on WhatsApp for assistance.

Note: This number is reserved for payment and gift voucher queries.

Question 4

What should I put as a reference when paying?

Accepted Answer

Use the recipient’s first name and surname initial, the branch abbreviation, and the service date (if space allows).

Question 5

How do I pay for someone else’s booking?

Accepted Answer

Book online using the recipient’s details.

When paying, use their name as the reference. If not possible, send booking info to WhatsApp 0561110000 in this format:
BRANCH BOOKED:
DATE:
TIME:
SERVICE:
AMOUNT PD:
TIME SENT(GMT):
SENDER:
RECIPIENT:
METHOD OF PAYMENT & ANY REF:

Question 6

What do I do if I've been asked to pay for a service, but I have an unexpired gift card?

Accepted Answer

Ignore the payment request. Enter the gift card code in the Notes section of your booking and inform reception upon arrival.

FAQs

Where can I check for pricing?

How do I pay in advance if 100% deposit is required?

What if I can’t use the available payment options?

What should I put as a reference when paying?

How do I pay for someone else’s booking?

What do I do if I've been asked to pay for a service, but I have an unexpired gift card?

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